business process outsourcing


BPO. The contracting out of a particular business function to an outside company in order to reduce costs. An example of BPO would be a manufacturing company outsourcing its accounting work to an outside accounting firm, or a telecommunications firm using an outside company to handle customer service.

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To reduce costs in our company, I started business process outsourcing and had another company do it all for me.

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The business process outsourcing of the call center for Sprint to India was a complex endeavor that did not occur easily and this greatly bothered the company.

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India is a large component of business process outsourcing as many companies utilize the country's cheap labor to outsource work and increase their profit margins.

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