Work out the Value before Anything Else Focus More on the Process than Individual Outcomes

Keep Your Ear to the Ground

We’re constantly trying to triangulate and confirm what we hear or see elsewhere. If returns on invested capital tell us it’s a great business, we also want to hear from customers about why they value the company as a supplier and expect to continue to do so. If the company expects to increase market share, we want to hear directly from competitors why they don’t think that will happen. Taking short cuts in due diligence, for whatever seemingly decent reason, is just a recipe for disaster in our view.